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The Helpful Travelers

Planen Sie eine Städtereise mit praktischen lokalen Hinweisen, vertrauenswürdigen Orten, Sicherheitsinformationen und echten Reisetipps.

Help Support

Dashboard

Planen Sie Ihre nächste Städtereise

Wählen Sie ein Reiseziel, vergleichen Sie praktische Reisedetails, entdecken Sie empfohlene Orte und speichern Sie alles in Ihrer Reise.

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Wohin möchten Sie reisen?

Suchen Sie Reiseziele, Plätze, Erlebnisse und Guides.

Suchen Sie ein Land, eine Stadt oder einen Ort

Need ideas? Not sure where to go? Tell us what you enjoy — beaches, cities, nature, food — and we’ll suggest destinations.

Nach Interesse entdecken

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Guides to Getting the Most Out of Your Trip

Plan ahead
Research destinations and book early for better deals.
Go local
Explore local markets and engage with community life.
Travel light
Pack essentials only and leave room for souvenirs.
Stay safe
Keep copies of documents and share your itinerary.
Be respectful
Learn local customs and support local businesses.
Capture memories
Photograph moments, then put the phone down and enjoy.

Go to Guides Go to Groups

For businesses · Claim & license your place

Verify your listing, unlock licensed features, photos, offers, and optional advertising — all from Plans.

View business licenses

Ready to start your adventure?

Let’s turn your travel dreams into unforgettable experiences.

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Entdecken

Mehr für Ihre Reise

OrteLänder und Städte durchsuchen PlätzeRestaurants, Strände, Sehenswürdigkeiten und mehr finden GroupsJoin chats for tips and local discussion GuidesOffizielle und Reisenden-Guides lesen AirlinesHomepages, likes and reviews Für UnternehmenEintrag beanspruchen und Ihren Platz verwalten Help centreQuick answers about using the site Contact supportReport a problem or ask for assistance

Reiseziele entdecken

Reiseziele

Länder, Städte und lokale Guides

Durchsuchen

Reiseziel finden

Suchen Sie Länder nach Name oder Code, filtern Sie nach Kontinent und sortieren Sie A–Z oder nach Interesse von Reisenden.

Ortstyp Kontinent Länder sortieren Country name

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Verzeichnis

Orte

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City guide

Surabaya

Surabaya is Indonesia's second-largest city and East Java's commercial hub, pairing Dutch colonial-era architecture and a significant role in the country's independence history with the nearby Bromo Tengger Semeru volcanic landscapes.

Tugu Pahlawan (Heroes Monument), Surabaya — Surabaya - Heroes Monument, or Tugu Pahlawan by P. Hughes, licensed CC BY 4.0

At a glance

Country: Indonesia
Ideal stay: 2 days, often combined with a Mount Bromo trip
Best for: Colonial architecture, independence history, gateway to Mount Bromo
Typical daily budget: Budget roughly $30–70 per person per day outside accommodation as a rough planning estimate.
Best months: May–September (the dry season) offers more reliable weather for both the city and a Mount Bromo side trip.
Airport to center: Juanda International Airport connects to the city via taxi/ride-hailing or airport bus (roughly 45–60 minutes depending on traffic).
Public transport: Taxis and ride-hailing apps are the main way to get around; a car or organized tour is typically used for the Mount Bromo day trip.
Walkability: The Old Town and Tunjungan areas are walkable in sections; use taxis or ride-hailing for longer distances.
Main language: Indonesian (Javanese also widely spoken)
Population: 3,018,022
Time zone: Asia/Jakarta
Curated landmarks: 187
Arrival airports: 1

Top experiences

Surabaya icons

The landmarks most associated with the city.

Patung Surabaya
UPTD Monumen Tugu Pahlawan Dan Museum Sepuluh Nopember
Museum Surabaya (Gedung Siola)

History and heritage

Independence-era and colonial-period sites.

Rumah Kelahiran Bung Karno
De Javasche Bank
Museum Dr. Soetomo

Family and nature

The zoo, mangrove ecotourism and the city's main square.

Kebun Binatang Surabaya
Ekowisata Mangrove Wonorejo
Alun-Alun Surabaya

Choose your area

Old Town (Kota Lama) — Dutch colonial-era buildings and the historic port district.
Tunjungan — The main modern shopping and dining street.
Heroes Monument area — A key independence-history landmark and museum.
Mount Bromo (day trip) — A volcanic landscape several hours from the city, not part of Surabaya itself.

Surabaya heritage day1 day

Independence-era monuments and colonial-period buildings across the city center.

9:00 AM · UPTD Monumen Tugu Pahlawan Dan Museum Sepuluh Nopember — Tugu Pahlawan (Heroes Monument) and its museum, commemorating the Battle of Surabaya.
11:00 AM · Museum Surabaya (Gedung Siola) — Museum Surabaya, inside the historic Siola building on Jalan Tunjungan.
1:00 PM · Rumah Kelahiran Bung Karno — Rumah Kelahiran Bung Karno, President Sukarno's birth house.
3:00 PM · De Javasche Bank — De Javasche Bank, a Dutch colonial-era bank building.

Good to know

Heat and humidity are intense year-round.
As a major commercial city, Surabaya has fewer standalone leisure sights than Bali or Yogyakarta, and many visitors use it mainly as a gateway to Mount Bromo.
Traffic congestion can make city journeys slower than expected.

Guide reviewed 2026-08-05.

Öffentliches Verzeichnis

Plätze

Suche

Plätze finden

Nach Region und Typ filtern oder Name/Küche eingeben. Küchenbegriffe funktionieren in allen sechs unterstützten Sprachen und in beliebiger Reihenfolge, z. B. „Murnau indisch“ oder „Indian Murnau“. Fehlt ein Platz, können angemeldete Nutzer mit bestätigter E-Mail und aktivem Konto danach OpenStreetMap durchsuchen (Universal Finder).

Wonach suchen Sie?Platz, Küche oder Ausstattung

Wo?Land und Stadt wählen

Platz, Küche oder Ausstattung Land Stadt / Gebiet Platztyp Sortierung

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Beliebteste Plätze

Top 12

Die 12 beliebtesten Plätze für Ihre aktuellen Regions- und Typfilter.

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Mitgliedschaft

Pläne für Platzbetreiber

Beanspruchen Sie einen Eintrag als verifizierter Eigentümer. Lizenzierte Funktionen schalten Tools wie Speisekarten, Galerien und Buchungslinks frei.

Early access

Business Websites

Your own professional website, connected to your listing

Licensed businesses can publish a responsive website with their story, opening times, menu or services, gallery, events, offers, map, contact details and Impressum.

New

Choose the address that suits your business

Included with Licensed

Standard website address

helpfultravelers.de/business/harbour-cafe

The complete professional website, hosted within The Helpful Travelers.

Licensed Plus

Business subdomain*

harbour-cafe.helpfultravelers.de

A shorter, more distinctive address for advertising, signs, menus and business cards. Included with Licensed Plus, subject to name availability.

* Example only — fictional business name. Both address options use the same responsive business website and owner-managed content.

Open live demo Browse business websites

For businesses

Claim or prepare your listing

Search our directory and OpenStreetMap in one step. Choose your own business, verify your authority, then prepare a private preview. Travelers use the separate Places search to find somewhere to visit.

Early Access

1Find your business
2Verify ownership
3Prepare and preview
4Activate plan and publish

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Compare

Feature comparison

Membership tools only. Advertising stays a separate product except for the Licensed Plus intro month.

Mitgliedschaftspläne werden geladen…

Advertising

Advertising (separate product)

Sold on its own. Claimed and Licensed can request slots; Licensed Plus includes one city month during the intro window.

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Extras

Lizenzierte Tools nach Platztyp

Öffentliche Geschichten

Reiseerlebnisse

Nur freigegebene Beiträge

Durchsuchen

Reisegeschichten finden

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Beliebteste Reisegeschichten

Top 5

Nach Likes von Reisenden sortiert. Jede Person kann eine Geschichte einmal liken und den Like jederzeit entfernen.

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Browse

Getting started

Read Top liked stories above, or share your own tips after you sign in. Groups are great when you want a quick conversation.

Verzeichnis

Alle Erlebnisse

Noch keine freigegebenen Reiseerlebnisse.

Share a trip story after you sign in — approved experiences appear here for other travelers.

Sign in to share an experience Browse traveler groups

Community

Groups

Join traveler groups for tips, photos, and local discussion. Guides stay curated — Groups is for conversation.

Public & private

Bezahlte Platzierungen

Traveler

Group post

Add to your post

Type Language

Traveler account

Join the travel community

Share helpful travel experiences, recommend real places, upload trip photos after review, and keep your own private trip plans in one place.

Browse first

1Create accountUse Google, Apple, or email and password.

2Verify emailGoogle/Apple verify instantly; email signup needs a 6-digit activation code.

3Start travelingSave trips and share experiences. Public posts still go through review.

Profile

My Profile

Use Sign in in the top-right menu to log in, register, or reset your password.

Checking account status…

Dev email mode: verification links are printed to the PM2/server logs. Use pm2 logs the-helpful-travelers after registration.

Mein Inhalt

My reviews

To write a new review, open a place and use "Write a review" there. Photos you attach should be your own, or ones you have permission to share. Uploads are scanned for nudity/sexual content and abusive captions, privacy-blurred for faces/plates, then reviewed before public display.

Alle Inhalte

All experiences

Experience	Target	Status	Updated	Photos	Actions
Log in with an approved account to create experiences.

Mein Inhalt

My Guides

Create a guide for a country or city — safety, working abroad, retirement, family travel, transport, money/scams, health, or local customs. Public guides are reviewed before they appear on country and city pages.

Alle Inhalte

All my guides

Guide	Target	Category	Status	Updated	Actions
Log in with an approved account to create a guide.

Admin tools

Manage users, locations, places, and experiences

Site owner / admin only

Admin Control Center

Open one admin section at a time. This keeps the admin page lighter and makes slow sections easier to spot.

Ready

User management

Demo accounts/groups make the site look busy for testing. Public UI shows them as normal travelers; only admins see the Demo badge. Purge removes demo-flagged records only.

User	Role	Status	Email	Public posting	Actions
Loading…

Find Flights access

Keep Find Flights limited to selected testers until you go live. Demo/manual search stays $0; Duffel only appears when a test token is configured.

Go live — enable Find Flights for all active travelers

Testing mode: only checked accounts can open Find Flights.

Import Tools

Data operations

Import Tools

Setup the location database once, monitor automatic refreshes, and open on-demand tools only when you need a targeted import.

Hide completed setupCountries and world cities

Read-only

Import summary

Worker status and directory health. Not auto-loaded when Import Tools opens — click Refresh summary to load it safely.

01

Run once

Initial setup

Build the location foundation. Hide this category after both steps are complete.

One-time

World countries & capital cities

Step A: download every country. Step B (optional): download packaged capital cities only. For the large world city list, use the GeoNames job below — not this button.

Countries first, then optional capitals. Bulk cities = GeoNames job below.

World city import job GeoNames

Recommended for bulk cities. Prepares the GeoNames cities15000 dump and imports city names in batches on the server. Default minimum population 50,000 (no town/village dump). Stop/resume anytime. Countries must exist first. Attribution: GeoNames CC BY 4.0.

Minimum population Batch size

Example: 50000 ≈ major cities. 15000 includes more of the GeoNames dump. 100000 stays stricter.

Job status will appear here after prepare or start.

02

Runs automatically

Scheduled maintenance

These jobs keep live travel data current. Manual controls are for monitoring and recovery.

Automatic

Country facts Monthly

Background job refreshes each country’s facts (languages, currency, dialing code, EU/Schengen) one-by-one. Exchange rates are handled by the separate schedule below. First run starts automatically after deploy; then on the 1st of each month at 02:00 Europe/Berlin (CEST/CET). You can also start/stop manually.

Monthly schedule and job status appear here.

Exchange rates 3× daily

Background job loads one EUR rate feed (Frankfurter + open feed) and updates every country’s stored exchange rate. First run starts after deploy; then every day at 06:00, 12:00 and 17:00 Europe/Berlin (CEST/CET).

Daily schedule and job status appear here.

Places auto-import Weekly

Same pattern as the GeoNames city job: prepare the city queue first, then start/resume. Uses the editable OSM key=value tags below for every prepared city. Schedule: Monday 03:00 Europe/Berlin. Cities must exist first (step 2 above).

Minimum city population

0 = all cities. Example: 50000 matches the GeoNames major-city default.

OSM tags for weekly places import

Use key=value tags (example tourism=museum). Keys and values are both used in the Overpass query.

Loading auto-import tags…

Add OSM tag

Edit this list anytime. Prepare/start uses the saved tags for the city queue.

After the main run finishes, use Prepare retry queue then Start retry job to re-import cities that failed (for example dense metros that hit memory limits before r111).

Prepare the city queue first, then start. Cities run largest→smallest. Re-imports only download OSM objects changed since the last complete scan, and apply field differences (phone, website, hours, etc.) to existing places. Weekly schedule and job status appear here.

Weekly data auto-import Weekly

Choose which reference data the weekly job imports. Airports and traveler-useful embassies/consulates come from OpenStreetMap country by country. Existing records are matched before import and unchanged records are skipped. Schedule: Wednesday 03:00 Europe/Berlin.

Import data types Countries Cities, towns & suburbs Embassies Airports

Only checked types run. Countries reuse the packaged ISO reference updater. Cities, towns & suburbs starts the GeoNames world-city job (incl. suburb/section rows) and also imports OSM localities country by country — cities, towns, suburbs, neighbourhoods, quarters, boroughs, and similar — stored as city locations so places and experiences can attach to them.

Weekly selected-data schedule and progress appear here.

Stale OSM tag cleanup Daily

Automatic daily pass that hides imported places whose OSM key=value tags are no longer in the weekly auto-import tag list. Manual run is also on the Cleanup card under Places. Schedule: every day 04:00 Europe/Berlin.

Daily schedule and last cleanup result appear here.

Travel safety advisories Weekly

Imports origin-government travel-safety advice for every destination country: GOV.UK Content API and the US State Department advisory RSS. Same prepare → start pattern as the city job. Schedule: Tuesday 03:00 Europe/Berlin.

Prepare feeds first, then start. Imported text appears under Travel safety advisories on country/city pages.

03

Use when needed

On-demand imports

Target one dataset, country, or city without rerunning the global setup.

Manual

Embassies & ConsulatesFull country-by-country download + city previewOSM

A

Import all countries Background job · no app-side record cap · Overpass mirrors + city-tile fallback when a country query is too heavy

Idle. Start to download embassies/consulates for every country with progress. Interrupted runs resume from the saved country offset.

B

Optional city/area preview for targeted review. Prefer a capital (for example Pretoria). Preview sample size is for UI readability only — the all-countries job above never truncates.

Host country City / area target Search radius Preview sample size

C

Preview city matchesNo records are written during preview.

Choose a host country and preferably its capital city (e.g. Pretoria), then preview.

D Approve this previewI reviewed these matches and want to create or update them.

Duplicates are updated by OpenStreetMap source ID. Every import is recorded in the audit log, and travelers retain an official-source verification link.

City top-upOSM cities — one country or all

Use this to repair or extend cities from OpenStreetMap after the global GeoNames setup. It imports cities only—not towns or villages. Prefer the GeoNames world city job for first-time bulk setup.

A

Import all countries Background job · no app-side record cap · uses the minimum population below · resume-safe after stop/restart

Idle. Start to download OSM cities for every country with progress.

Country Minimum population

Example: 1000000 imports cities with 1 million people or more. Set 0 to include all downloaded cities. Applies to both all-countries and single-country runs.

Select a country, choose a minimum population, then download cities. Already-downloaded cities are skipped internally.

Places top-upOSM places for one city

Add a place category for one city. Eligible records are deduplicated and published immediately as Admin-imported content.

Country City Place type

Maximum candidates

Use a higher value when the first 100 are already downloaded. The app still skips duplicates and publishes Admin-imported places immediately.

Allowed OSM place keys

Normal Places imports only download objects whose OSM key is in this editable list. Default: tourism, amenity.

Loading allowed keys…

Add OSM key

Only allowed keys are imported by the normal Places button. Specific place search remains the manual exception path.

Select a city, category, and maximum candidates, then use the button. Admin-downloaded places go live immediately.

Cleanup

Manual cleanups for already-imported OSM places. These hide listings; they do not hard-delete them. The stale-tag job also runs daily at 04:00 Europe/Berlin.

Excluded-type cleanup covers memorials, plaques, graves, cemeteries, signposts, and similar. Stale-tag cleanup hides imports whose OSM tags are no longer in the weekly auto-import list.

Specific place search

Use this only when you intentionally want one or a few excluded/special places. Admin-imported specific places go live immediately.

Search name Max results Search category

Specific searches allow excluded types manually. Admin-imported specific places go live immediately.

Country EssentialsRefresh one country or all

Create or refresh traveler-facing essentials. User-created advice remains separate and still requires review.

A

Refresh all countries Background job · country-by-country · resume-safe after stop/restart

Idle. Start to refresh Country Essentials for every country with progress.

Country City Import mode

Import order: identity, core facts, currency/exchange, weather, emergency numbers, drinking water, local laws, entry requirements, travel restrictions, internet/mobile, biggest cities, popular travel cities, top attractions.

Source priority: government/official sources for safety, legal, and entry data; Wikidata/Wikipedia-style structured sources for stable country facts; OSM for geography/places; specialist APIs for weather/exchange rates; Admin-curated data for rankings.

Select a country or city, then create/refresh visible Admin Country Essentials.

Location management

Content model: Locations are platform-owned reference destinations for search, advice, places, and experiences.

Read-only validation

Country/city browsing checkpoint

Inspect the imported countries and capital/city records before planning larger import systems. This does not write data or trigger imports.

No writes

Search countries/cities Result size

Click “Load country/city validation” to inspect current reference data safely.

Name Type Parent Country code Region text Status Latitude Longitude

City travel guide

Optional editorial content for city pages. Keep claims practical and source-checked; leave unknown information blank.

Introduction

Ideal stay Typical daily budget

Best for Honest drawbacks Neighborhood recommendations Last editorial review

Name	Type	Parent	Status	Coordinates	Actions
No locations loaded yet.

Country safety and emergency contacts

Emergency contacts are primarily country-level. Add city-specific overrides only when local numbers or local guidance are different. Admin-entered entries are public by default, but can be hidden or deleted if outdated.

Entry	Country	Numbers	Source/check	Status	Actions
No safety data loaded yet.

Airport directory

Add traveler-relevant passenger airports only. Link each airport to the primary city it serves—even when the airport is physically in another municipality. City and country pages rank major international gateways above smaller alternatives.

Airport	City served	Role	City transport	Status	Actions
Airport records are not loaded automatically.

Airline directory links

Edit official homepage URLs and service phones. Baggage and miles signup links are not shown publicly (airline sites change too often). Public list shows only visible airlines. Likes and reviews are traveler-generated.

Name IATA ICAO Alliance Country (ISO) Status Homepage URL Logo URL (optional override; otherwise IATA logo CDN) Miles program name Miles program info URL (not shown publicly) Miles registration / join URL (not shown publicly) Luggage / baggage URL (not shown publicly) Reservations phone Customer service phone Baggage phone Miles / FFP phone Cargo phone Other phone Source name Source URL Wikidata ID Admin notes

Search Alliance

Airline	Alliance	Links	Likes / reviews	Status	Actions
Airline records are not loaded automatically.

Embassy / consulate directory

Embassies and consulates are kept out of the main dashboard. Country and city pages show only a compact expandable directory when entries exist.

Mission	Destination	City	Contacts	Public visibility	Actions
Embassy data is not auto-loaded. Use Load capped preview when needed.

Places

Places: import new listings from Admin → Import Tools → Places. This screen is for browsing, claims, and manual edits.

Listing preview lab Demo only

Manual place submissions

Travelers can submit a place when it is missing from the directory and OpenStreetMap. Before approving, check the local list and OSM. If an OSM import later matches an approved or pending manual place, you will get an in-app notification to fix the duplicate.

Test access: Place from website URL

Traveler-only experimental assist on Places after an OpenStreetMap miss. Enable the master switch, then check the traveler accounts allowed to paste a venue URL. Staff review submissions below as usual. Add your own traveler email to the list if you want to dogfood the traveler path.

Master switch — Place from website URL test is on

Off by default. When on, only checked travelers see the experimental URL preview.

Extra emails or user ids (optional, comma/newline separated)

Status

Place	Submitted	Details	Status	Actions
No manual submissions loaded yet.

Place claims

Verify ownership claims to mark listings Claimed. A verified owner can then request Licensed during Early Access; click Activate license to enable it. Promotional licence dates are managed internally, and ending Early Access keeps activated promotional licences only until the end of that month.

Status Early Access active (verified owners may request a licence)

Place	Claimant	Status	License	Message	Actions
No claims loaded yet.

Licensed business websites

Assign an optional premium subdomain label to a business website. Assignment reserves the address in the application, but it will not receive public traffic until wildcard DNS, a wildcard TLS certificate and Nginx routing are active.

Wildcard infrastructure is not active.

Business	Status	Standard URL	Premium subdomain	Action
No business websites loaded yet.

Featured placements

Sell regional featured slots so paid/owner listings appear first for a city or country. Payment is tracked manually (invoice / bank transfer) before activation — no card checkout yet.

Place	Region	Payment	Status	Window	Actions
No featured placements yet.

Place imports moved

Draft OSM Review, bulk publish, and Background Import Jobs are retired from this screen. Use Import Tools → Places.

Manual place editor / existing place list

Use this for individual manual edits. Bulk OSM imports belong in Import Tools → Places.

Title Location Place type Listing type Status Address Latitude Longitude

Business / place details Business name Business type/category Website Phone number Opening hours

Description

Legal source / enrichment review Enrichment review Source provider Source URL Last checked Enrichment notes

Source / import metadata for public-data imports Source name Source URL Source ID Licence Attribution text

Imported place image

OSM imports add at most one high-confidence image when the image is directly linked to the OSM/Wikidata/Commons object. Hide or replace it here if it is not correct.

Image URL Image source Image source URL Image licence Image confidence Image status Image last checked Image attribution

Place	Location	Type	Business details	Status	Enrichment	Actions
No places loaded yet.

Experience management

Content model: Experiences are registered-user stories, tips, trip reports, photos, and posts that remain moderation-oriented.

Experience	Author	Target	Status	Photos	Actions
No experiences loaded yet.

Groups management

Archive or permanently delete traveler groups. Archived groups disappear from public browse; delete removes posts, comments, and likes.

Group	Visibility	Members	Posts	Status	Actions
No groups loaded yet.

Guide document management

Content model: Guides are admin/imported curated reference content, while traveler-created guides remain reviewable user content.

Review traveler-created country/city advice and add admin or official/manual advice. Official import tools can be added later using this same document structure.

Official travel advice import

Import country-level official travel advice into the guide document system. In this version, GOV.UK Foreign Travel Advice is supported first. Imported advice is source-tracked, visible by default because admin triggers the import, and can be edited/hidden later.

Guide	Author/source	Target	Category	Status	Actions
No guides loaded yet.

Recent admin audit log

Help centre

How can we help?

Find quick answers or contact Support if you still need assistance.

Finding destinations and places

Use Locations for countries and cities, or Places for restaurants and attractions. On a country page, states and provinces list major cities you can open from the province card; a plane icon marks cities with passenger airports—click it to jump to Getting there and filter that city’s airports. When filtered, other cities with airports appear as chips so you can switch without scrolling back to States. Full airport details are in the Airports section on that page. Places and city search on Locations use Universal Finder: local results first; OpenStreetMap search and import require a signed-in account with verified email that is active. On a city page, Nearby & worth it suggests nearby cities that already have places or experiences.

Universal Finder

Universal Finder is the sitewide search pattern for directory objects. On Places, search your selected country or city first in our directory. If your venue is missing — even when other local results appear — use the Not in the list? panel to Search OpenStreetMap, pick the correct match to import public facts, then open its place page. On Locations with type Country, search the imported country directory (name or code, continent filter, A–Z or popularity) with no OpenStreetMap step. On Locations with type City, search the city directory, then optionally import a settlement from OpenStreetMap (the parent country must already exist) and open its city page. Experiences and Airlines use the same local-directory Finder (no OpenStreetMap import). OpenStreetMap search and import require sign-in, a verified email, and an active account.

Trips, pins and weather

Create a free account to save private trips and pins. Pin a city, place, or embassy/consulate from its card or open page (or from search results) to keep it on your Dashboard. Upcoming trips can show destination weather when dates and location are set. Privacy controls are under My Profile.

Find flights

Find flights on a trip is in limited testing for selected travelers, unless live search is turned on for everyone. You can always add flights manually.

Place from website URL (test)

This is an experimental traveler assist. If you were invited into the test, use the Not in the list? panel on Places to paste a venue website (also available after OpenStreetMap finds nothing). We only read public page metadata to prefill a manual submission — you still confirm city and place type, then staff review before publication. Reliability is still being proven.

Airlines directory

Under Airlines you will find each airline’s homepage, country of origin, and service phone numbers when listed. Signed-in travelers can like or review. Check the airline’s own website for baggage and miles details. Featured ads may appear.

Quieter and best visit times

Some places show when they are usually quieter or when a visit is best — for example weekday mornings. Curated tips come from admins or place owners. Signed-in travelers can also answer “Was it quiet when you visited?” with Quiet, Mixed, or Busy. These are community signals, not live crowd data from Google or other services.

Install the app

On supported phones and desktops you can install The Helpful Travelers from your browser. When your browser offers installation, a short Install app prompt may appear at the bottom of the page — choose Install, or Not now to dismiss. You can also use the browser menu (Add to Home Screen / Install app). The installable app opens in a simple window and keeps a light offline page if your connection drops. Full offline browsing of places is not included yet.

Moderator Center

Moderators and admins can open Moderator Center to review recent experiences and comments, warn or suspend accounts, and see a short summary of restricted users, hidden experiences, and removed comments. Every action needs a written reason.

Groups

Join or create traveler groups for tips, photos and local discussion. Guides stay curated — Groups are for conversation. Keep posts respectful and report harmful content.

Experiences, guides and ranks

Approved experiences, place reviews, guides and group posts earn points (drafts and pending do not). Likes and Helpful votes add more. Higher ranks take progressively more points.

Claim, plans and advertising

Owners can claim a place and explore Licensed plans. While Early Access is on, approved claims may unlock Licensed tools at no charge. Featured ads are sold separately; Licensed Plus can include a limited intro city advert.

Translate posts and reviews

Where available, use Translate on group posts, reviews and similar content to read them in your interface language.

Website theme and Light/Dark

Under My Profile you can pick a website theme. Light/Dark applies only to Classic and Plum Mist (including Plum Mist Motion). Fixed palette themes keep their own colours, so Light/Dark is hidden for those.

Your data and privacy

Under My Profile you can export your account data or permanently delete your account. Read our Privacy Policy, Community Terms and Impressum. Share only permitted content — photos are checked and moderators can remove rule-breaking posts.

Cookies

We use an essential session cookie (tht_session) to keep you signed in. Analytics cookies are not used by default.

Reporting a problem

Open Support with the page link, what happened and a screenshot when possible. Mark only genuinely urgent issues.